Psychologist Cockburn / Fremantle

Address given after booking. Lake Coogee, WA 6166

0422 232 089

Fees, Rebates & Policies

or call: 0422 232 089

Selecting The Right Therapist

Receiving therapy can be life-changing, therefore it's important for you to choose the right therapist. In order to make sure we're a good fit for working together, after you've made initial contact, we'll talk on the phone to establish whether or not I can help you.

If we both decide we're a good fit, I'll offer you a regular appointment time for your first six sessions.

You'll get the best results from therapy if your attendance is regular and consistent and research has shown that weekly sessions offer the optimal momentum to make good progress.

I'll follow up by emailing you my consent form to sign before we start, which contains the information below.

If we're not a good fit, for example if your issues fall outside of my area of professional competence, I'll let you know and give you suggestions for how to find a better-suited therapist. I may also refer you back to your GP.

Clinical Psychology Fees

From 1st July 2023 onwards my fee is $280 per hour consultation.

Payments are to be made on the day via EFTPOS, direct Netbank OSKO transfer or using a credit card over the phone. Payments made via Paypal incur an extra admin fee of $10. For security reasons, I no longer accept cash or cheques. 

Please note: I don’t bill third parties, including insurance companies. I also don’t offer accounts unless under prior arrangements.

Cockburn Psychologist

Medicare and Other Rebates

Medicare Rebates

Your Medicare rebate is processed directly from my practice management system on the day of your session. That means you should receive your rebate within one business day. I keep your Medicare details on file when you make your first appointment so if you ever leave your card at home, you'll still get your rebate.

To claim Medicare rebates, please make sure to bring in, fax or email me your valid Mental Health Care Plan from your GP. It must include the GP provider number, date of referral, name of medical centre and it must be addressed to me personally in order to be valid.

Currently, under the Medicare benefits scheme, you may receive up to 10 sessions of psychotherapy per calendar year, beginning each 1st January. The rebate for an hour consultation is $137.05. You will need a referral from your GP for your first six sessions, after which you need to obtain a re-referral to have four more sessions.

Cockburn psychologist


Medicare rebates are now available for up to 10 Telehealth consultations per calendar year for all clients as part of the COVID health measures. This includes video teleconferencing and / or telephone sessions.

Psychologist Cockburn

Private Health Insurance Rebates

Clients of psychotherapy may currently claim rebates from the following health funds:
* Medibank Private (MBP)
* Grand United

Enquiries about details of exact rebates are welcome. Provider numbers for other health funds will be acquired on request.

Psychologist Cockburn

Cancellation Policy

Please give me at least 48 hours' (two days) notice of your cancellation, otherwise you will be charged for a full session.

Any outstanding accounts or cancellation fees will result in an inability to book future sessions until they are settled.

Overdue fees older than four weeks will be referred to a debt collector which will incur additional administration costs and affect your credit rating.

Cancellation fees will only be waived in a genuine medical emergency (yours only). Please note that non-attendances are not rebatable by Medicare or Private Health Funds. 

This cancellation policy is routinely adhered to so as to encourage your attendance for a full course of treatment so that you can achieve your desired result. Additionally your generous notice allows another person on the waiting list the opportunity to make an appointment.

Psychologist Cockburn

Privacy and Confidentiality


All personal information gathered by me during the provision of the psychological service will remain confidential and secure except when:

  1. It is subpoenaed by a court, or
  2. Failure to disclose the information would place you or another person at risk, or
  3. Your prior approval has been obtained to:
  1. a)  Provide a written report to another professional or agency, e.g. a GP or a lawyer; or
  2. b)  Discuss the material with another person, e.g. a parent or employer.

Access To Information

You are entitled to access the material recorded in your file upon request, subject to the exceptions in National Privacy Principle 6.

You will need to make an appointment time with me so that I can go through the notes with you in case there's any technical information you may not understand or information that may distress you.

I keep records in a locked and archived filing cabinet for seven years as required by law, after which time files are securely shredded and disposed of by an accredited security company.

COVID-19 / Safety Policy

If you have any symptoms of a cold or flu, please get tested for COVID and stay home. You will be offered a Telehealth appointment.

Please also note that hostile, aggressive or abusive behaviour will not be tolerated and will result in an immediate termination of services. Hostile behaviour includes in-person and phone, SMS, email or online messaging.

Psychologist Cockburn

Social Media Policy

Under Review

This policy is currently under review pending a forthcoming revision on or before 30th September 2024.

Psychologist Cockburn

Copyright 2021, Henshaw Consulting  -  Privacy Policy